GDPR

GDPR Compliance

Last updated: May 5, 2026

At Eclinic (“Company”, “we”, “our”, or “us”), we are committed to protecting personal data and respecting the privacy rights of our users in accordance with the General Data Protection Regulation (GDPR).

This page explains how we collect, process, and protect personal data and outlines your rights under GDPR.

1. What Is GDPR?

The General Data Protection Regulation (GDPR) is a European Union data protection law designed to give individuals greater control over their personal data.

GDPR applies to organizations that process personal data of individuals located in the European Economic Area (EEA).

2. Data We May Process

Depending on how you interact with our website or services, we may process:

  • Name and contact information
  • Email addresses
  • Phone numbers
  • Company or clinic information
  • Account information
  • Billing information
  • Technical and usage data
  • Communication records

We only collect data necessary to provide our services and operate our platform.

3. Legal Basis for Processing

We process personal data only when we have a valid legal basis, including:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

4. How We Use Personal Data

We may use personal data to:

  • Provide and maintain our services
  • Manage accounts and subscriptions
  • Respond to inquiries and support requests
  • Improve platform performance and security
  • Send important service communications
  • Comply with legal and regulatory obligations

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or destruction
  • Alteration or disclosure
  • Misuse or unlawful processing

While we strive to protect your information, no online system can guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain security and backups

When personal data is no longer required, it is securely deleted or anonymized.

7. Your GDPR Rights

Under GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“Right to be Forgotten”)
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with a data protection authority

To exercise any of these rights, contact us using the details below.

8. International Transfers

Your information may be processed or stored outside your country of residence.

When transferring personal data internationally, we take reasonable measures to ensure adequate protection and compliance with applicable laws.

9. Third-Party Services

We may use third-party providers for:

  • Hosting
  • Analytics
  • Email communications
  • Payment processing
  • Infrastructure and support services

These providers may process personal data only as necessary to perform services on our behalf.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

For more information, please review our Cookie Policy.

11. Changes to This GDPR Notice

We may update this page periodically to reflect changes in our services, legal requirements, or data processing practices.

Updated versions will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have questions about this GDPR notice or wish to exercise your rights, contact us:

Eclinic