Terms of Service

Last updated: May 5, 2026

Welcome to Eclinic (“Company”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, software platform, products, and services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you should not use our services.

1. Services

Eclinic provides healthcare clinic management software and related digital services.

We may update, modify, suspend, or discontinue parts of the services at any time without prior notice.

2. User Accounts

To access certain features, users may need to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Providing accurate and current information

You agree not to:

  • Share your account with unauthorized persons
  • Use the platform for unlawful activities
  • Attempt to gain unauthorized access to systems or data
  • Interfere with the security or operation of the services

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Payments and Billing

Certain services may require payment.

By purchasing our services, you agree to:

  • Provide accurate billing information
  • Pay all applicable fees and taxes
  • Authorize us to process payments through third-party payment providers

Unless otherwise stated:

  • Fees are non-refundable
  • Subscription services renew automatically until canceled

We reserve the right to change pricing at any time with reasonable notice.

4. Intellectual Property

All website content, software, branding, logos, graphics, and materials are the property of Eclinic or its licensors and are protected by intellectual property laws.

You may not:

  • Copy or reproduce our software or content
  • Reverse engineer the platform
  • Sell, sublicense, or redistribute our services
  • Use our trademarks without written permission

5. User Content

Users may submit or upload content through the platform.

You retain ownership of your content, but you grant us a limited right to process, host, and store the content solely for providing the services.

You are solely responsible for ensuring that uploaded content complies with applicable laws and does not violate third-party rights.

6. Data Protection

We process personal data in accordance with our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

7. Availability of Services

We strive to keep our services available and secure, but we do not guarantee uninterrupted or error-free operation.

We may perform maintenance, updates, or infrastructure changes that temporarily affect availability.

8. Limitation of Liability

To the maximum extent permitted by law, Eclinic shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Data loss or service interruptions
  • Unauthorized access caused by third parties

Our total liability for any claim related to the services shall not exceed the amount paid by the user to Eclinic during the previous 12 months.

9. Disclaimer

The services are provided on an “as is” and “as available” basis.

We make no warranties or guarantees regarding:

  • Continuous availability
  • Accuracy or reliability
  • Compatibility with all systems
  • Freedom from bugs or security vulnerabilities

10. Termination

We may suspend or terminate access to the services at any time if:

  • These Terms are violated
  • Fraudulent or illegal activity is suspected
  • Required by law

Users may stop using the services at any time.

11. Third-Party Services

Our platform may integrate with third-party providers or services.

We are not responsible for the availability, functionality, or policies of third-party services.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Eclinic operates.

Any disputes shall be subject to the competent courts of that jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised “Last updated” date.

Continued use of the services after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms, contact us:

Eclinic